I met an old friend of mine in Yokohama over the holidays.  We haven’t seen each other in years, and the first thing he told me was that I looked much older. Now, if I had long legs, getting older wouldn’t sound as bad, but a older short Asian man is just that… a old, short Asian man.  Nothing cool about that.  I don’t think anybody will talk to me by the time I start balding.

Peter Kumagai, the aforementioned friend,  told me about 3 years ago that he started an IT company.  I didn’t get much of it at that time.  In high school, he was taking college-level computer science courses, and he was top notch at analyzing and strategizing, so it wasn’t really much of a surprise to me when he started his own operations so young.

We talked a little, and what he was doing turned out to be much more interesting than the normal IT stuff.  His company, BPSinc, is linking creators and designers to IT, to go beyond the normal and technical media design.  I transferred my hosting to his company,  and I was surprised by the level of care they took in order to make sure that the transition from one host to another was seamless. I honestly wasn’t expecting it and was ready to start checking myself for any discrepancies.

I was previously signed up with a big box hosting, but it was almost hinging on scam.  It was advertised as unlimited and fastest, but the server was often down or slow as hell.  I would have use an online chat to troubleshoot, but I’m convinced that they are bots instead of actual agents, but I would still be put on hold.  Many others must be lined up to complain as well.

Now, whenever these troubles lasted a while, I would complain on the said chat about the server.  It would take the bot about 2 minutes to return to me and pretend like the problem dosen’t exist, and urge me to check the site now.  And mysteriously, when I check, the website is zooming fast.  It must be that they are providing access to whoever complains, much like the telephone operator of the ye olde days.  Once the suspicion grew, and was proven after a couple of times, it was just really stressful being under their service.  Every time, the chat bot would introduce itself as some generic names like Jonathan and Sally, but the response is all exactly the same. They lost some of the database for the comments, and some articles dissappeared, and the system was completely useless.  It would have been more reliable to use any of the free blog site.

My previous provider (Imagined) “]

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Second of all, there is no such thing as unlimited and fastest.  The hosting provider cannot guarantee anything towards the cheaper customers, as they share a pool of bandwidth and memory.  The smaller hosts with smaller numbers, are actually more honest and reliable since at least you know the capacity you are paying for and is guaranteed.

Finally, I would like to thank Peter’s BPSinc for taking so much care into being a reliable and upfront hosting provider.  And unlike normal IT companies, Peter also understands the situation of the creator and handles the technical aspects. Technical parts are now stress-free thanks to you.

Thank you, Masaki Watanabe and Hikoichiro Nakai of BPSinc!

My current provider (Imagined) “]

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